Frequently Asked Questions
GENERAL HOURS
We are Open Tuesday through Friday 10:30am-3pmSaturday Hours are 10:30am-3pm (Serving Tea Experiences only)
We are closed on Sundays and Mondays unless otherwise posted on social media
• Please note that the last Afternoon Tea Experience seating is at 2:30pm, and the kitchen stops taking new orders daily at 2:30pm unless otherwise arranged (this will NOT affect any scheduled tea reservation times).
AFTERNOON TEA PRICING & MENU INFORMATION
Our Full Afternoon Tea menu changes monthly and can be viewed on our Facebook or Instagram pages. Our Full Afternoon Tea Experience is currently $34 per person plus tax and gratuity (we do offer a separate Mini Me Tea for children aged 12 and under for $20/child). The tax will be automatically added to your bill.20% Gratuity will be added on all groups of six or larger and on all Event Teas.
Event/Celebration Tea Experience pricing varies depending on the event. The pricing usually ranges between $30-$50/adult and $20-$30/child plus tax and 20% gratuity. The tax and gratuity will be automatically added to your bill. Please see Event tab for upcoming events and pricing.
*On dates that we hold our Event Teas, there will be no General Café Menu served so our staff can fully accommodate the event experience.*
Upcoming Event/Celebration Tea Experiences (reservations can be made starting 30 days prior to the event and require a $20 table deposit to guarantee the booking)
January 18th - Tea In The Shire
February 11-15th - Valentine's Week
March 15th - St. Patrick's Day Celebration Tea
April 19th & 20th - Easter Celebration Tea
May 6th - May 11th - Mother’s Day Tea
June 14th - Father’s Day Tea
June 28th - Sound of Music Themed Tea Experience
July 26th - At Highclere Castle, A Downton Abbey Inspired Tea Party
August 12th - 16th - Afternoon Tea Week
CHILDREN
We are a family owned and operated business, and as parents to 3 young men, we want families to feel welcome in our space. Well-behaved children are always welcome with parental supervision. We ask that children be guided on maintaining their best manners while dining at Southern Serenity so that all guests can have a wonderful experience.DIETARY CONCERNS
We are able to accommodate some but not all dietary restrictions. We are able to accommodate Gluten Free (+$4), Vegan, and Vegetarian for a Full Afternoon Tea Experience if notified at least 48 hours in advance. We are not able to accommodate Sugar Free, Low/No Salt, Low/No Fat, No Onion/Garlic, Gluten Free plus Egg Free, Gluten Free plus Nut Free, or Grain-Free for our Full Afternoon Tea Experiences. Please note allergies when making your reservation and we will reach out if there are any issues meeting your request.Same day notifications will incur an additional $4 charge for special dietary requests, as will Gluten Free and all accommodations of multiple restriction requests (for example: Gluten Free plus Dairy Free, or Vegetarian plus Nut Free).
LARGE GROUP RESERVATIONS
We are a small café that can seat up to 36 guests. We are able to accept reservations for large groups for our Full Afternoon Tea Experience only, with seatings available at either 11am or 1:30pm, Tuesday through Friday. (Our space is not able to accommodate groups larger than eight on Saturdays unless special arrangements are made for a 3pm seating. Please email for large group inquiries.)The Full Afternoon Tea Experience is for a maximum of 2-hours unless otherwise arranged. A 25% non-refundable deposit will be required at the time of reserving any group over 6 guests as this requires a reservation of more than one table. A credit card guarantee will be required to hold the reservation. Final guest count for large groups is required 72 hours in advance, and you will be charged for that final count on the date of your reservation. There are no discounts or refunds for same-day cancellations or no-shows for your group.
For groups larger than 8, seating will be at separate tables, not all together. We will not be able to rearrange the dining room to alter the seating for large groups. Please feel free to come by the café to check out the space prior to making any large group reservations.